Tom Langley has more than 40 years experience in the utility industry, which includes more than 20 years as a corporate director or manager. His expertise for EPP includes analyzing and developing emergency plans from an overall strategic perspective, as well as managing field restoration events, process improvement and change management.
Prior to joining EPP, Tom worked for Atlantic Electric, Conectiv, and Pepco Holdings Inc., a Fortune 500 electric and gas utility now based in Washington, D.C. There he had Corporate Director responsibility for Electric System Operations, System Planning, Engineering, Field Operations, Emergency Preparedness, Business Process Improvement, Business Renewal, and Change Management. Management experience includes Regulatory, Marketing, Information Technology and Customer Service.
Tom successfully initiated an Emergency Preparedness training and drill program to prepare leadership and employees for crisis events, and he led Corporate System Operations through multiple crisis / storm events, including hurricanes, ice storms, and emergency load reductions. Tom led the team that was responsible for preparing the organization and individuals for a new enterprise wide business system (SAP and Work Management), and he directed cross functional teams that successfully delivered business process improvements valued at over $7 million in one year. He managed more than 400 engineers, union line personnel, and customer service representatives responsible for the design, construction and maintenance of the electric system in southern New Jersey, which comprises over half a million customers.
Tom was responsible for the creation of a Marketing Department that contributed over $1 million in revenue in less than 3 years. That department included Market Research, a Major Accounts Sales Team and a Residential / Builder Sales Team. He was instrumental in the development and execution of a New Market Conference that showcased Southern New Jersey businesses and economic development opportunities; over 300 people attended from 5 countries. Tom presented extensive testimonies in company rate cases.
During the merger of Atlantic Electric and Delmarva Power, which formed Conectiv, Tom successfully integrated multiple departments. He also initiated Conectiv’s business renewal process of vision, technologies and long range planning.
Tom has a B.S. in Mechanical Engineering from Villanova University, and has done graduate studies at Duke University, University of Michigan, University of Idaho and Drexel University. He is a licensed professional engineer in the state of New Jersey, and was a member of the PJM Operating Committee and the EEI Rate Research Committee. Tom is a member of the American Society of Mechanical Engineers, and is an active volunteer with Special Olympics, Meals on Wheels, and Junior Achievement. Tom has served on the Executive Boards of the American Heart Association, Boy Scouts and the YMCA. He was also a youth sports coach and judge at the Science Olympiad.