EPP Blog

It’s a vanishing, heroic breed:  The Storm Boss.  The living, breathing, bio-analogic compendium of all necessary knowledge of the resources and processes required to restore thousands of [...]

When you’re in the utility restoration business, you think a lot about things like CAIDI, SAIDI, SAIFI, ETR’s.  You concentrate on developing plans and having enough personnel and [...]

So you’ve established all the second roles you’ll need. Good for you. But how do you know when your second role process is really going to work? How do you know when it’s not [...]

A successful restoration event requires the best efforts of an assortment of company resources – not just the field personnel. Of course, don’t try telling that to a lineman, because [...]

Technology has done a lot of great things for restoration managers. We now know when customers are out of service before they call in.  We have a general idea of where the outages are, and an [...]

The business of the Blue Angels, the Navy’s precision aerobatics team, would seem to be about as far away from the business of utility restoration and the art of the debrief as you could [...]

Download the PDF » The Business Disaster Waiting to Happen Everybody knows that Joe is a good worker. His work is his life – heck, people who work with him get the idea that Joe [...]

Download the PDF » What happens on “Game Day?” You’ve practiced till you’re blue in the face, right? You’ve watched the tapes of your previous performances. [...]

Download the PDF » What’s your organization’s “Big One?” Is it a Nor’easter, a hurricane, a wildland fire, a major snowstorm, a heat wave? Is it that labor agreement [...]

Download the PDF » Last month, our informal poll indicated that while only 27% of respondents currently use a dedicated incident management team, 60% of you said that they SHOULD be in charge of [...]