Industry Highlights

Many companies have never heard of the concept of a customer service clinic, primarily because quality customer service is not always a top priority within the industry.  There are multiple [...]

Microgrid interconnectivity is the key to power grid resiliency, according to the U.S. Department of Energy.  This allows microgrids to communicate with one another, which would be useful, for [...]

Thanks to North Korea, the U.S. is now at risk of an electromagnetic pulse (EMP) attack on the power grid.  In fact, Kim Jong-un has threatened such action, and experts agree that such an attack [...]

It is no secret that for electric utilities vegetation control, especially tree trimming, is critical to reduce the frequency of downed wires and other power outage-causing scenarios.  It is even [...]

Emergency operations centers or EOCs are becoming more advanced and functional with each passing year.  Temporary trailers are being replaced with new, state-of-the-art permanent facilities that [...]

I recently read about a raw sewage leak caused by a power outage.  This situation isn’t something that typically comes to mind when you think about an outage, which is why it caught my [...]

Pipeline attacks, as well as attacks on other types of energy infrastructure, are on the rise in the U.S., thanks not only to terrorism, but to pipeline protests as well.  This is an obvious [...]

California Gov. Jerry Brown recently proposed a massive $16 billion plan to build 35-mile long water tunnels to help ship water from the Sacramento River in northern California to farms and [...]

No longer optional, storm hardening is now absolutely necessary to deal with the increasingly volatile weather patterns we have been experiencing across the U.S. and around the world.  Massive [...]

Military readiness is a critical yet often overlooked aspect of emergency preparedness.  We depend on military personnel to help keep us safe, but the role of the military during a large-scale [...]