Alan Kappauf has more than 20 years of progressive experience in the utility and financial services industries, primarily focused on project management, research & analytics, growth, and new product development. For EPP, Alan works with electric & gas utilities to optimize their overall emergency preparedness plans and protocols, create and enhance emergency response plans, and facilitate emergency training, exercises and drills. He also manages the company website, social media activity, and content marketing.
Prior to EPP, Alan worked in various capacities within multiple sectors of the utility industry. His diverse background includes marketing and competitive intelligence roles at Conectiv, a Fortune 500 electric and gas utility based in Wilmington, Delaware, as well as business development and new product development roles at American Water, the largest publically-traded water and wastewater company in the U.S. While at Conectiv, Alan developed, launched and managed the competitive intelligence function to facilitate the company’s entrance into newly-deregulated markets. In Pennsylvania alone, his efforts directly contributed to the attainment of the 4th largest market share out of 70 energy suppliers at the end of the first year of deregulation. At American Water, as part of the market-based business, Alan successfully identified, developed and launched new products that directly contributed to the company’s impressive bottom-line growth.
Alan has also been a successful entrepreneur, having created, nurtured, and sold multiple business ventures in niches such as e-commerce, training services, and online marketing. Earlier in his career, Alan spent 8 years at Chase Bank in roles of increasing responsibility. These roles included managing the competitive intelligence function for the credit card business, managing the product development function for the online banking business, and serving as relationship manager for a portfolio of affinity credit card partnerships.
Alan has a B.A. in Marketing and Management from Kutztown University, an M.B.A in Marketing from the University of Delaware, and a P.M.P certification from the Project Management Institute. He has also received Six Sigma Yellow Belt certification from American Water.
