Top 3 Training Best Practices for Utilities
It’s critical to adopt and follow training best practices, especially in the utility industry. For utilities in every sector, training – from functional training to emergency exercises and drills – is the foundation upon which success is built. Unfortunately, optimizing training efforts is easier said than done.
3 Training Best Practices for Focused Success
Training employees is easier and more efficient if these efforts follow a simple framework. Complexity is the enemy of efficiency, so narrowing down what needs to be done to just a few key elements can dramatically enhance the efficiency and effectiveness of any training effort. As such, here are three training best practices to focus on (click here for more detail on each tactic):
- Identify the training objectives upfront – take some time to identify what a successful training should look like, and how it will be measured. Be as specific as possible. Once these goals are defined, you can develop the tactics necessary to achieve them.
- Create an appropriate curriculum – the “appropriateness” of a curriculum must account for not only the objectives, but also the roles, types of people and general skillset of the trainees. Part of this step involves considering the best format of the training.
- Measure, tweak, repeat – measure the specific metrics identified in the first step, and if anything falls short, make the necessary corrections. Continue to do this until the objectives are being consistently met.
I really like these three training best practices because it supports the KISS principle of business. By keeping things simple, your chances of success are greatly magnified.