EPP Blog

Spend a stormy night in a local Office of Emergency Management (OEM) as a Community Liaison Rep and you are likely to experience one of the most frustrating and least appreciated jobs in the [...]

A successful restoration event requires the best efforts of an assortment of company resources – not just the field personnel. Of course, don’t try telling that to a lineman, because [...]

Recent outage statistics reveal that it’s been a crazy few months for utilities on the East Coast. Barely recovered from Tropical Storm Irene, the region was hit by a freakishly heavy [...]

“What we’ve got here is… failure to communicate.” ~ Captain, Road Prison 36, (Cool Hand Luke) At the open Q&A session of a recent utility executive conference, one [...]

There aren’t many products or services that are expected to be available 24/7/365. Of those that are: electric, gas and water utilities are at the top of the list along with public safety [...]

A tsunami engulphs northern Japan. Ten magnitude 7-and-above earthquakes shakeup things from Argentina to the Aleutians, New Zealand to Pakistan. More than 1600 twisters flatten communities [...]

“Hi Mo.  I know it looks like we’re gonna get hit pretty hard, but I just can’t come in to work…” “Whaddaya mean Homer? You know the rules.  You’re one [...]

In human communication – whether it’s utility communications or 2 toddlers discussing the clouds – there has been a never ending progression of innovation, to wit: Body language [...]

As professionals engaged in planning for public utilities, we cannot ignore the current troubles in Japan.  Our hearts go out to that nation and its people. Most of all, we feel for the men and [...]

This year’s “big one” hits, and you’re in major restoration mode. There’s work to be done, but personnel are waiting. Damage assessors wait for their assignments.  [...]