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Federal Judge Rips PG&E Vegetation Work

Everybody’s favorite punching bag in California, Pacific Gas & Electric (PG&E), is yet again the subject of intense scrutiny over its vegetation work.  This time, it’s from the federal [...]

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Seeing is Believing When It Comes to Emergency Exercises

For utilities, emergency exercises are necessary, but without proper visual tools, can sometimes be deceiving. When I went to work for an electric utility, one of the first stops on the [...]

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What Utility Damage Assessors Can Learn from Super Bowl LI

To a utility’s damage assessors and restoration teams, the season’s Super Bowl comes in many forms: lightning, snow, ice storms, wind, forest fires, floods, dust, spills, twisters or [...]

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Emergency Outage Restoration and the Call for All Hands on Deck

Sometimes, when we’re researching ways to get a point across about outage restoration and emergency preparedness, we run across an article from an outside source that really hits home.  [...]

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Utility Training Exercise Injects

For utility companies, training exercise injects are sort of like virtual reality – like, say, The Matrix.  You know, the movie where humankind is enslaved in an interactive virtual reality [...]

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The Art and Science of Restoration Metrics

“The measure of who we are is what we do with what we have.” – Vince Lombardi For electric utilities, restoration metrics are critical in much the same way as all forms of measurements in [...]

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Drills and Exercises and Practicing

We have beaten the drum for frequent drills and exercises enough to give even our own veteran associates and clients virtual headaches. And while we are still true believers in the beneficial [...]

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How Utility Companies Can Reduce Outage Phone Calls

A police officer awakens you to inform you that your son or daughter has been arrested and needs to be picked up from the local police station. Your real estate agent lets you know that you lost [...]

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How a Wireless Outage Impacts Emergency Restoration

When it comes to communications technology, the ‘good old days’ of the 70’s and 80’s weren’t really, well, all that good. Landline phones were wired into walls, low-band radios had issues with [...]